Help center

Get unstuck on The Fridge — picks for newcomers, OTC mechanics, tier perks, and account safety.

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Getting started

New here? Start with the basics.

What is The Fridge?

The Fridge is the social home for NFTs. Your wallet is your account, your collection is your shelf, and the OTC (Over-The-Counter) marketplace lives inside your friends list.

How do I sign up?

Visit the sign-in pageand sign in with your wallet — or use a passkey and we'll generate one for you. No email or password required.

How do I claim my username?

Go to /me/edit and fill in the Username field. 3–15 characters, letters/numbers/underscores. The @handle is permanent once claimed.

OTC marketplace

How buying, listing, and counter-offers work.

What’s the difference between Buy and Make Offer?

Buy = pay the listed price in ETH and the NFT transfers atomically. Make Offer = propose a different price in WETH (Wrapped ETH); the seller can accept, decline, or counter.

Why does my offer need WETH?

Offers are signed in advance and live off-chain until accepted. ETH can't be locked away for off-chain orders the same way; WETH (a 1:1 token wrapper) can. Buy Now uses raw ETH because the trade is one-shot.

What does the verified check mean?

A verified collection has been confirmed by The Fridge as the legitimate contract for that project. Never trade unverified clones — the checkmark is a real safety signal, not decoration.

How do I watch an NFT?

Tap the binoculars on any token. Manage everything you're watching atyour alerts dashboard — set price targets, toggle sale alerts, see floor changes.

Tiers & subscriptions

Fridgling NFTs, Neighbor subscriptions, and the perks they unlock.

What are Fridgling tiers?

Three NFT tiers — Regular, Local, and Legend — each unlock increasing perks on The Fridge. See full breakdown on thepricing page.

What’s a Neighbor subscription?

$2/week, billed weekly, cancel anytime. Unlocks all Fridge+ perks (advanced shelves, ENS display, Premium themes) without needing the NFT.

Can I display my .eth name?

Yes — Regular+ NFT holders and Neighbor subscribers can flip Settings → Identity to display as their primary ENS instead of @handle. SeeSettings for the toggle.

Magnets & milestones

How to earn, display, and track magnet progress.

What’s a Magnet?

Magnets are achievement badges you earn for milestones — follower counts, Yums, special events. They display on your profile dock and stay forever.

How do I manage my magnets?

/me/magnets is the dedicated editor — show/hide any magnet, pin your full bag (Regular+), and see catalog progress.

How do I see all milestones?

Bag o' Magnets has the full tree — every threshold and its reward.

Social features

Notes, following, communities, messages.

What’s a Note?

Notes are short posts attached to your profile or a specific NFT. They appear in your followers' Home Feed and in the Activity Ledger.

What’s the difference between Home Feed and Activity Ledger?

Home Feed = what people say (notes, renotes, follows). Activity Ledger = what people do (Yummed, Yucked, added to watchlist, unlocked magnets). Both live on /home.

Can I see who’s following me?

Visit your profile → tap Followers count, or go to /@yourhandle/followers.

Notifications & alerts

Push, browser permissions, and per-event toggles.

Why aren’t I getting notifications?

Three things must all be true: (1) your browser allows notifications, (2) this device is subscribed, and (3) the per-event toggle is on. CheckSettings — the banner at top shows your current state.

How do I stop notifications on a specific device?

/settings/account → Devices section. Lists every browser/device subscribed and lets you revoke per-device.

Account & security

Email, wallets, data export, deletion.

How do I add another wallet?

/settings/account → Wallets section. Link wallets through Privy; switch your primary anytime.

How do I export my data?

/settings/account → Data export. Downloads a JSON blob with your profile, notes, reactions, follows, watchlist, and notifications.

How do I delete my account?

/settings/account → Danger zone. Type-to-confirm, irreversible. NFTs stay in your wallet — only the Fridge account goes away.

Power-user shortcuts

Keyboard, deep links, and tricks.

Are there keyboard shortcuts?

Yes — see the full reference at /keyboard.

How can I share my profile in person?

Your profile URL is www.thefridge.io/yourhandle — and/@yourhandle works too.

What’s new in the latest release?

/changelog tracks every shipped feature.

Couldn't find what you're looking for?

More Q&A on the about page